Privacy Policy

What data do we collect?

We may collect, use, store and transfer different kinds of personal data about you, such as:

 

• Identity Data: This includes your name, username, title, date of birth, gender, and passport or identity card number.

• Contact Data: This includes your billing address, delivery address, email address, and phone number.

• We may also collect, use and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as this data does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.

How do we collect your data?

We use different methods to collect data from and about you, such as:

• Direct interactions: You may give us your Identity, Contact and Transaction Data by filling in forms or by corresponding with us by post, phone, email or otherwise. This includes personal data you provide when you:
  
  1. Create an account on our website or app.
  2. Place an order for our products or services.
  3. Request a quote or information from us.
  4. Subscribe to our newsletter or other marketing communications.
  5. Participate in a survey, contest or promotion.
  6. Give us feedback or contact us for any reason.
  7. Automated technologies or interactions: As you interact with our website or app, we may automatically collect Technical and Usage Data about your equipment, browsing actions and patterns. We collect this personal data by using cookies, server logs and other similar technologies.

How do we use your data?

We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:

1. To perform the contract we are about to enter into or have entered into with you. For example, to process and deliver your order, to provide customer service, to handle returns or complaints, to enforce our terms and conditions.

2.  To comply with a legal or regulatory obligation.

3.  To pursue our legitimate interests or those of a third party.

4. To fulfil your consent.

5. We will only send you marketing communications if you have consented to receive them or if we have a legitimate interest to do so. You can opt out of receiving marketing communications at any time by clicking on the unsubscribe link in the email or by contacting us.

6. We do not sell, rent or trade your personal data with any third parties for their own purposes.

Who do we share your data with?

We may share your personal data with the following parties for the purposes set out above:

 

• Our group companies: We may share your personal data with our subsidiaries, affiliates or parent company for internal administrative purposes, such as accounting, reporting, IT, legal, compliance, or risk management.

• Our service providers: We may share your personal data with third parties who provide services to us, such as payment processing, shipping, delivery, data analysis, marketing, advertising, customer service, or IT support.

• Our business partners:We may share your personal data with third parties who we work with to provide you with products or services that you have requested or purchased from us or them, such as suppliers, distributors, retailers, or agents.

• Our regulators and authorities: We may share your personal data with government agencies, law enforcement, courts, or other authorities when we are required to do so by law or when we believe it is necessary to protect our rights, property, or safety, or those of others.

• Our professional advisers: We may share your personal data with our lawyers, accountants, auditors, insurers, bankers, or consultants when we need their advice or services for our business operations or legal obligations.

• Other third parties: We may share your personal data with other third parties that you have consented to or that we have a legitimate interest to do so.

How can you contact us?
If you have any questions, comments or requests regarding this privacy policy or our processing of your personal data, please contact us at:
Ship365 Shipping Private Limited,
No-7, City Center Plaza,
Mount Road ,
Chennai.
gm@ship365.in